{"id":19469,"date":"2016-06-16T11:05:42","date_gmt":"2016-06-16T09:05:42","guid":{"rendered":"https:\/\/www.adu-inkasso.de\/services-adu-inkasso\/aussergerichtliches-inkassoverfahren\/"},"modified":"2020-12-15T12:19:09","modified_gmt":"2020-12-15T11:19:09","slug":"out-of-court-debt-collection-process","status":"publish","type":"page","link":"https:\/\/www.adu-inkasso.de\/en\/services\/out-of-court-debt-collection-process\/","title":{"rendered":"Out-of-court debt collection process"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-145nae-c599b7ce90f947a571cd7c7182a569ee\">\n.avia-section.av-145nae-c599b7ce90f947a571cd7c7182a569ee{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.adu-inkasso.de\/wp-content\/uploads\/2020\/10\/adu-20120712-0743X_Benjamin-Bernemann-und-Anne-Meyer.jpg);\nbackground-position:50% 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link_target='_blank' id='' custom_class='' av_uid='av-ki7c73jx' admin_preview_bg='rgb(34, 34, 34)']\r\nRespectful. Individual. Firm.\r\n[\/av_heading]\r\n\r\n[av_partner heading='' type='slider' navigation='no' size='no scaling' img_size_behave='no_stretch' border='av-border-deactivate' columns='7' heading_tag='' heading_class='' animation='fade' autoplay='false' interval='7' lazy_loading='disabled' av-mini-hide='aviaTBav-mini-hide' el_id='' custom_class='av-partner' av_uid='av-kdzph19e']\r\n[av_partner_logo id='19762' hover='Partner of Bundesverband Deutscher Inkasso-Unternehmen e.V.' link='' linktitle='' link_target='_blank' av_uid='av-3b0k8p1']\r\n[av_partner_logo id='19768' hover='Partner of Gesellschaft f\u00fcr Datenschutz und Datensicherheit e.V.' link='' linktitle='' link_target='' av_uid='av-2xzciud']\r\n[av_partner_logo id='19772' hover='Partner of Schufa' link='' linktitle='' link_target='' av_uid='av-2quqp45']\r\n[av_partner_logo id='19776' hover='Partner of Bundesverband Abonnement e.V.' link='' linktitle='' link_target='' av_uid='av-7brfwl']\r\n[av_partner_logo id='19760' hover='Partner of Bundesverband der Dienstleistungsunternehmen (BDD) e.V.' link='' linktitle='' link_target='' av_uid='av-1lw24ud']\r\n[av_partner_logo id='19766' hover='Partner of Ferber-Software' link='' linktitle='' link_target='' av_uid='av-15np6lh']\r\n[av_partner_logo id='19774' hover='Partner of BridgeTec' link='' linktitle='' link_target='' av_uid='av-rui3b9']\r\n[\/av_partner]\r\n\r\n[\/av_one_full]\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-145nae-2036b2404f7bcf8e8a3e01f6c90ebd78\">\n.avia-section.av-145nae-2036b2404f7bcf8e8a3e01f6c90ebd78{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.avia-section.av-145nae-2036b2404f7bcf8e8a3e01f6c90ebd78 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.adu-inkasso.de\/wp-content\/uploads\/2020\/10\/4adu-20120712-0961X_Meeting.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-145nae-2036b2404f7bcf8e8a3e01f6c90ebd78 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content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-19469'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jgf3pjem-ee2a691ebc0a9a100bc99d372a9c72ca\">\n#top .flex_column.av-jgf3pjem-ee2a691ebc0a9a100bc99d372a9c72ca{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-jgf3pjem-ee2a691ebc0a9a100bc99d372a9c72ca{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-jgf3pjem-ee2a691ebc0a9a100bc99d372a9c72ca{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-jgf3pjem-ee2a691ebc0a9a100bc99d372a9c72ca av_one_full  avia-builder-el-5  avia-builder-el-no-sibling  first flex_column_div av-animated-generic left-to-right av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kect42ve-6541cf0704627c958228510914dab11f\">\n#top .av-rotator-container.av-kect42ve-6541cf0704627c958228510914dab11f{\ntext-align:left;\ncolor:#ffffff;\n}\n#top #wrap_all .av-rotator-container.av-kect42ve-6541cf0704627c958228510914dab11f .av-rotator-container-inner{\nfont-size:4vw;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-rotator-container.av-kect42ve-6541cf0704627c958228510914dab11f .av-rotator-container-inner{\nfont-size:25px;\n}\n}\n<\/style>\n<div  class='av-rotator-container av-rotation-container-left av-kect42ve-6541cf0704627c958228510914dab11f  avia-builder-el-6  avia-builder-el-no-sibling  av-after-rotation-text-active' data-interval='5' data-animation='1'><h3 class='av-rotator-container-inner'>Your Receivables management needs to be<span class='av-rotator-text av-rotator-multiline-off'>\n<span class='av-rotator-text-single av-5mfsp9-7c2eb5ca9190494ea82ddcc914cf44fe av-rotator-text-single-1' >efficiently<\/span>\n<span class='av-rotator-text-single av-12lfpgt-4ee16e682a42272574ff6838f4c3102a av-rotator-text-single-2' >expertly<\/span>\n<span class='av-rotator-text-single av-jm8sst-45380efe6d4f4012f64fdd05af782a11 av-rotator-text-single-3' >optimally<\/span>\n<\/span>managed?<\/h3><\/div><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><div class='av-extra-border-element border-extra-diagonal  '><div class='av-extra-border-outer'><div class='av-extra-border-inner'><\/div><\/div><\/div><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-19469'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kh393yel-0c8a7859a685387d0f369cfb2c8e537d\">\n.flex_column.av-kh393yel-0c8a7859a685387d0f369cfb2c8e537d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kh393yel-0c8a7859a685387d0f369cfb2c8e537d av_one_full  avia-builder-el-7  el_after_av_section  el_before_av_section  avia-builder-el-no-sibling  first flex_column_div av-animated-generic left-to-right av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khesp48s-12824ce1acef9549e5b822d57782f019\">\n#top .av-special-heading.av-khesp48s-12824ce1acef9549e5b822d57782f019{\npadding-bottom:10px;\nfont-size:5vw;\n}\nbody .av-special-heading.av-khesp48s-12824ce1acef9549e5b822d57782f019 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-khesp48s-12824ce1acef9549e5b822d57782f019 .av-special-heading-tag{\nfont-size:5vw;\n}\n.av-special-heading.av-khesp48s-12824ce1acef9549e5b822d57782f019 .av-subheading{\nfont-size:30px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-khesp48s-12824ce1acef9549e5b822d57782f019 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-khesp48s-12824ce1acef9549e5b822d57782f019 .av-subheading{\nfont-size:15px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-khesp48s-12824ce1acef9549e5b822d57782f019 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-khesp48s-12824ce1acef9549e5b822d57782f019 av-special-heading-h2 blockquote modern-quote  avia-builder-el-8  avia-builder-el-no-sibling  av-inherit-size'><div class='av-subheading av-subheading_above'><p>ADU Inkasso<\/p>\n<\/div><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Our Approach<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-ash0t-9bedf878ba352eadb169189141d56725 main_color avia-section-default avia-no-border-styling  avia-builder-el-9  el_after_av_one_full  el_before_av_postcontent  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-19469'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g73yt-dd9d421712477580617f60f3adc38831\">\n.flex_column.av-g73yt-dd9d421712477580617f60f3adc38831{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-g73yt-dd9d421712477580617f60f3adc38831 av_four_fifth  avia-builder-el-10  el_before_av_one_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-khesq5jo-7ef55bc82cdc5cb0487a46bd78fdbf6f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The pre-court debt collection process represents the focus of our activities. And this is where our RIF principle takes effect. This is because if we can successfully enter into discussions with your debtors we can save you and them protracted legal proceedings and therefore achieve your objective quicker: Receipt of the payment.<\/p>\n<p><strong>In writing<\/strong><br \/>\nGenerally, the first step is the documented debt collection process. A concept agreed together with you serves as a basis in order to deal appropriately with various target groups and different receivables.<\/p>\n<p>And because time is money we also use state-of-the-art technology for the documented debt collection process. This allows us to react quickly and process large volumes of data. Following receipt of your order, we can react with a first letter to the debtor within two working days. And of course, every communication with tardy payers is saved in our file archive. In this way, we can also keep you up to date with events reliably and in detail.<\/p>\n<p><strong>Telephone debt collection<\/strong><br \/>\nIt\u2019s no secret: it is easier to reach agreements based on a personal conversation and therefore achieve quicker results in a debt collection process. For this reason, our in-house call centre only uses employees who have been successfully trained in our RIF principle for our telephone debt collection system. Tactical skill and outstanding know-how in receivables management are a key feature of our specialists on the telephone. The outcome: Astonishing success rates.<\/p>\n<p><strong>The personal touch in field service<\/strong><br \/>\nThe personal touch in field servicesShould both written communications and dialogue on the telephone have brought no success, another option Allgemeiner Debitoren- und Inkassodienst GmbH can offer its clients is an on-site visit. Employees specially trained for these missions look to meet the debtor face-to-face in order to get the outstanding receivables paid off. They are discrete and respectable, but they never lose sight of your objective. Never!<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-blk39-4e7766b66d85e95186e01c69631c90d4\">\n.flex_column.av-blk39-4e7766b66d85e95186e01c69631c90d4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-blk39-4e7766b66d85e95186e01c69631c90d4 av_one_fifth  avia-builder-el-12  el_after_av_four_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><\/div>\n\n[av_section min_height='' min_height_pc='25' min_height_px='500px' padding='default' custom_margin='0px' custom_margin_sync='true' color='main_color' background='bg_gradient' custom_bg='#ffffff' background_gradient_color1='#ffffff' background_gradient_color2='#ffffff' background_gradient_direction='horizontal' src='' attachment='' attachment_size='' attach='parallax' position='center center' repeat='stretch' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='#edae44' 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