data protection

Data protection

The Allgemeine Debitoren- und Inkassodienst GmbH is a member of the “Gesellschaft für Datenschutz und Datensicherheit e.V.” (GDD). The goals of this society are also ours. There are good reasons for that:

• Data protection protects privacy. The protection of your personality is your fundamental right.
• § Modern information technology needs a special commitment to data protection. If there is no trust, the users are missing.
• § E-commerce is an economic strategy of the future. Data protection and data security prepare the way.
• § Privacy is a quality and competitive factor. Safety is best.
• Global trade is based on safety and reliability. Privacy is part of the foundation of the global economy.

Data transmission (for example e-mails) can have security holes and can not be completely protected against access by third parties.

The use of the provider identification – in particular the telephone / fax number and e-mail address – for commercial advertising is not to be expected since the provider does not apply this provider agreement. The provider and all persons named on this website disagree to any commercial use and forwarding of their data.

I. Name and address of the person responsible
The responsible in the sende of the DSGVO and other national data protection laws of the member states as well as other data protection regulations is:
Allgemeiner Debitoren- und Inkassodienst GmbH
Eduard-Pestel-Str. 7
49080 Osnabrück
Deutschland
Tel.: +49 (0)541 800 18 0
E-Mail: datenschutz@adu-inkasso.de
Website: www.adu-inkasso.de

II. Name and address of the data protection officer
The data protection officer of the responsible person is:

Andreas Bethke
E-Mail: datenschutz@adu-inkasso.de

III. Providing website and creation of log files

Description and scope of data processing

Every time you visit our website, data and information are automatically collected by third-party computer systems.

The following datas are collected here:
1. Information about the browser type and version
2. The operating system of the user
3. The Internet service provider
4. Date and time of access
5. Websites from which the system of the user reaches our website

There will be no data stored with other personal information of the user.

Legal basis for data processing

The legal basis for the temporary storage of data is Art. 6, 1 DSGVO.

Duration of data storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed.

Opposition and removal possibility
The collection of data for the providing of the website and the storage of the data in log files is essential for the operation of the website. There is no contradiction on the part of the user.

IV. Use of cookies
cookies
The internet pages partly use so-called cookies. Cookies do not cause any damage and contain no viruses. Cookies make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies are stored on the basis of Article 6 DSGVO.
Because of the technically error-free and optimized providing of its services, the website operator has a legitimate interest in the storage of cookies.

If other cookies are stored, they will be listed separately in this privacy policy.

V. Contact form and e-mail contact
Description and scope of data processing

On our website is a contact form available, which can be used for electronic contact. If a user uses this option, the data entered in the input mask will be transmitted to us and saved.

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.

Alternatively, contact via the provided e-mail address is possible. In this case, the user’s personal data transmitted by e-mail will be stored.
In this case, the data will not be passed on to third parties.
The data is used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the temporary storage of data is Art. 6, 1a DSGVO.

If the user has given his consent, the legal basis for data processing §6, 1f DSGVO.

If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 1 b DSGVO.

Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when the facts have been finally clarified.

Opposition and removal possibility

The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue.

All personal data stored in the course of contacting will be deleted in this case.

VI. Rights of the person concerned
If you process personal data, you are affected in the sense of
DSGVO and you have the following rights to the person responsible:

Right to information
You may ask if personal data concerning you is processed by us.

If such processing is available, you can request information from the responsible about the following information:
1. the purposes for which the personal data are processed;
2. the categories of personal data that are processed;
3. the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
4. the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
5. the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. all available information on the origin of the data if the personal data is not collected from the data subject;
8. the existence of automated decision-making including profiling under Article 22, 1 and 4 DSGVO and – at least in these cases – meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 DSGVO in connection with the transfer.

Right to rectification
You have a right to rectification and / or completion to the responsible, if the personal data you process is incorrect or incomplete. The responsible must make the correction as soon as possible.

Right to delete
a) Obligation to delete
You may require the responsible to delete your personal information without delay. The reponsible is required to delete that information immediately if one of the following is true:
1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
2. You revoke your consent, to which the processing acc. Art. 6, 1a or Art. 9, 2 DSGVO and there is no other legal basis for processing.
3. You place an objektion in the sense of Art. 21, 1 or 2 DSGVO to processing the datas.
4. Your personal data have been processed unlawfully.
5. The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
6. The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8, 1 DSGVO.

b) information to third parties
If the responsible has made vour personal data concerning public and If he is obliged to solve it in accordance with Art. 17,1 DSGVO, he must inform that you have requested the deletion of this personal data. The measures must be appropriate to the available technologies and implementation costs.

c) Exceptions
The right to erasure does not exist if the processing is necessary
1. to exercise the right to freedom of expression and information;
2. to fulfill a legal obligation required by the law of the EU or of the Member States to which the controller is subject, or to carry out a task which is in the public interest or in the exercise of official authority delegated to the controller ;
3. for reasons of public interest in the field of public health pursuant to Art. 9, 2h and i and Art. 9, 3 DSGVO;
4. for archival purposes of public interest, scientific or historical research purposes or for statistical purposes Art 89, 1 DSGVO, to the extent that the law referred to in a is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
5. to assert, exercise or defend legal claims.
5. Right to information
If you have the right of rectification, erasure or restriction of processing to the reponsible, it’s obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: it is impossible or involves a disproportionate effort.

You have a right to the responsible to be informed about these recipients.

6. Right to Data Portability
You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the responsible for providing the personal data, provided that

1. the processing on a consent acc. Art. 6, 1 a DSGVO or Art. 9, 2a DSGVO or on a contract acc. Art. 6, 1b DSGVO is based and

2. the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

7. Right to object
You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6, 1 e or f DSGVO takes an objection; this also applies to profiling based on these provisions.

The reponbible will no longer process the personal data concerning you unless he can demonstrate compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications.

For data processing for scientific, historical or statistical research purposes:
You also have the right, for reasons that arise from your particular situation, in processing personal data relating to you for scientific or historical research purposes or for statistical purposes Art. 89,1 DSGVO is to be contradicted.

Its right of objection may be limited to the extent that it is likely to render impossible or seriously affect the realization of the research or statistical purposes, and that the restriction is necessary for the performance of the research or statistical purposes.

8. Right to revoke the data protection consent declaration

You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Automated decision on a case-by-case basis, including profiling
You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner.

This does not apply if the decision

1. is required for the conclusion or performance of a contract between you and the controller,
2. is permitted by EU or Member State legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or
3. with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9, 1 DSGVO, unless Art. 9, 2 a or g DSGVO applies and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the responsible shall take appropriate measures to uphold the rights and freedoms and their legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and heard on challenge of the decision.

10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 DSGVO.

11. Miscellaneous
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you.

It will use the Google Analytics demographics reports, which will use Google’s interest-based advertising data and third-party visitor data (such as age, gender, and interests). This data is not attributable to any particular person and can be disabled at any time through the ad settings. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, please be aware that if you do this you may not be able to use the full functionality of this website.

IP anonymization
We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Browser plugin
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:
https://tools.google.com/dlpage/gaoptout?hl=de

Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: disable Google Analytics

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en

Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States [»Google«].

As part of Google AdWords, we use the so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used for the personal identification of the users. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not wish to participate in tracking, you can opt-out of this usage by disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6,1f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.com/policies/privacy/.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Note:
Allgemeiner Debitoren- und Inkassodienst GmbH is a contract partner of various credit bureaus. Credit data is not stored with us. Any scores will not be determined by us but by our contractual partners.

Legal or contractual provisions for the provision of personal data; Necessity for the conclusion of the contract; Obligation of the data subject to provide the personal data; possible consequences of non-provision

We clarify that the provision of personal information is in part required by law (such as tax regulations) or may result from contractual arrangements (such as details of the contractor). Occasionally it may be necessary for a contract to be concluded that an affected person provides us with personal data that must subsequently be processed by us. For example, the data subject is required to provide us with personal information when our company enters into a contract with her. Failure to provide the personal data would mean that the contract with the person concerned could not be closed. Our legal department will inform the individual on a case-by-case basis whether the provision of the personal data is required by law or contract or is required to conclude the contract, whether there is an obligation to provide the personal data and the consequences of not providing the personal data.

Existence of automated decision-making
As a responsible company we refrain from automatic decision-making or profiling

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