Your advantages

And even more advantages for you

Certification, RIF principle and extensive experience are reasons enough to decide to work together with us. If that is not sufficient for some of you, here are eleven further advantages of working together with us.

1. Customer-oriented processing
We set up an individual workflow profile for every one of our clients. This means that all of the receivables, the processing status, the steps taken and the results are clearly visible. Allgemeiner Debitoren- und Inkassodienst GmbH is in constant contact with its clients, not just so that they are kept up to date, but also so we can review and revise the criteria at any time.

2. Electronic contract announcement
Allgemeiner Debitoren- und Inkassodienst GmbH uses state-of-the-art technology. This means that you can send your contracts to us as electronic files and we can start working on them straight away. For your electronic contract announcement, you receive an interface definition from us, which makes your data accessible for our system and allocates you a distinctive code. This state-of-the-art technology permits us to act quickly and provide you with a comprehensive overview at all times. Since we work with data encryption or FTP servers, this electronic contract announcement is secure and protected against prying eyes.

3. Prompt initial contact within two working days
Allgemeiner Debitoren- und Inkassodienst GmbH has set itself the task of acting quickly. For this reason, we generally react within two days of receiving your contract announcement because we know that every action requires a trigger. As a result of the electronic data interchange and the professional technology, we can initiate several individual dunning letters at the same time. This is how we start.

4. Integrated legal processes
Allgemeiner Debitoren- und Inkassodienst GmbH works together with experienced contracted lawyers. If dialogue and reminders do not lead to debtors settling their outstanding accounts, we have to resort to legal processes. Allgemeiner Debitoren- und Inkassodienst GmbH seeks conducts legal dunning proceedings in dialogue with the client. Electronic registration procedures accelerate the preparation of the default summons to a matter of days. Should it come to a lawsuit, however, our contracted lawyers take over. We take care of every case. Until they are resolved.

5. Protection of business relationships
Allgemeiner Debitoren- und Inkassodienst GmbH is a neutral party that deals with outstanding accounts. Unburdened by an established business relationship, we approach the potentially contentious issue, which will not negatively affect your business relationship. In this way, we can continue to maintain your personal and business contacts because not every one of your customers has always been a debtor or will remain so for ever.

6. Rapid inflow of liquidity
Allgemeiner Debitoren- und Inkassodienst GmbH is streamlined and well organised. This applies both to the organisational and substantive aspects of receivables management. This is why the outstanding funds arrive in your account quickly and are reliable again. In commercial terms, you are therefore saved some difficult times.

7. Reporting
Since we work with state-of-the-art technology and individual profiles, we provide you with reports on the processing status and the progress achieved at agreed intervals. Our technology also allows us to answer your questions and respond to your particular requirements. Allgemeiner Debitoren- und Inkassodienst GmbH is transparent and flexible. This is also evident from our reports.

8. Clearly arranged collective statement
Our modern information technology allows us to not only offer you comprehensive reporting, but also collective statements. Allgemeiner Debitoren- und Inkassodienst GmbH compiles all of the data regarding transferred payments and resolved files and sends them to you. Statements at the agreed intervals are therefore not only comprehensive and clearly arranged but are also rapidly available for further processing.

9. Specialist employees
Our employees are well qualified and reliable. Allgemeiner Debitoren- und Inkassodienst GmbH employs people who have experience in the area of debt collection administration or who have legal training and professional experience. They are strong communicators and knowledgable, which means there is a good prospect of reaching an out-of-court settlement and all of the parties involved are saved additional expense.

10. High-performace telephone debt collection service
Modern receivables management is based on communication. The late payment reminder call is for this reason a primary and important part of our work. Allgemeiner Debitoren- und Inkassodienst GmbH focuses on speaking with the debtors. The more often we call them, the more often we reach them. We have the perfect technology for the job and trained personnel. Once the discussion has started, there is a prospect of success. Persistence does the rest.

11. Top termns and conditions
Allgemeiner Debitoren- und Inkassodienst GmbH does not charge any membership fees, etc. Our services for you are neither “one-size fits all” nor arbitrary. That’s why we need some details in order to make you a personalised offer. These include:

– Type of receivables
– Type of debtors
– Average size of receivables
– Average number of bad debt losses per year
– Method of dealing with reminder and dunning processes uo to now

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